Privacy Policy

1. Information We Collect

We collect information in the following ways:

• Information you provide: When you create an account, contact support, or otherwise interact with us.
• Authentication data: If you sign in with a social provider (e.g., Facebook, Google, Apple, GitHub), we receive certain account information from that provider, such as your name, profile photo, and—where available and permitted—your email address.
• Usage data: We may collect information about how you access and use the Service, including device information, browser type, pages visited, approximate location (derived from IP address), and timestamps.
• Cookies and similar technologies: We use cookies or similar technologies to operate and improve the Service, remember your preferences, and for security.

2. How We Use Your Information

• To provide, operate, maintain, and improve the Service.
• To authenticate you and secure your account.
• To communicate with you (e.g., service messages, updates, and support).
• To monitor and analyze usage and trends to improve the Service.
• To comply with legal obligations and enforce our terms and policies.

3. Legal Bases for Processing (EEA/UK Users)

Where applicable, we process personal data on the following legal bases:

• Contract: To provide and deliver the Service you request.
• Legitimate interests: To secure and improve the Service, prevent fraud, and understand usage.
• Consent: For optional features (e.g., certain analytics or marketing). You can withdraw consent at any time.
• Legal obligation: To comply with applicable laws.

4. How We Share Information

We do not sell your personal information. We may share information with:

• Service providers: Vendors who help us operate the Service (e.g., hosting, authentication, analytics, customer support) under appropriate confidentiality and data protection terms.
• Legal and safety: If required by law or to protect the rights, property, or safety of Form King, our data suppliers, our users, or others.
• Business transfers: In connection with a merger, sale, or asset transfer, subject to this Policy.

5. Third-Party Services

We use third-party services to operate the Service, including (as applicable):

• Firebase (Google LLC): Authentication, hosting, and related services. See Google’s privacy policy at policies.google.com/privacy.
• Facebook Login (Meta Platforms, Inc.): Social sign-in. See Meta’s privacy policy at facebook.com/privacy/policy.
• Other social providers (if enabled): Such as Apple, Google, GitHub, or Microsoft. Refer to each provider’s privacy policy.
• Analytics (if enabled): We may use privacy-friendly or consent-based analytics tools; details will be made available in-product or via a cookie notice.

6. International Data Transfers

Your information may be processed outside of your country of residence. Where required, we implement appropriate safeguards (e.g., Standard Contractual Clauses) for international transfers.

7. Data Retention

We retain personal information for as long as necessary to provide the Service, comply with legal obligations, resolve disputes, and enforce our agreements. Retention periods may vary based on the type of data and our legal requirements.

8. Your Rights

Depending on your location, you may have rights to access, correct, update, delete, or restrict the use of your personal information, and to object to certain processing. You may also have the right to data portability and to lodge a complaint with your local data protection authority.

To exercise these rights, contact us at admin@formking.com.au. We may request verification of your identity before fulfilling your request.

9. Children’s Privacy

The Service is not directed to children under 18 (or the age required by your jurisdiction), and we do not knowingly collect personal information from children without appropriate consent and safeguards.

10. Security

We use reasonable and appropriate technical and organizational measures to protect personal information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

11. Data Deletion and Account Deactivation

You can request deletion of your account and personal information by contacting us at admin@formking.com.au. If you authenticated via a social provider, you may also revoke access via that provider’s settings. For Facebook, you can remove the app in your Facebook settings.

12. Contact Us

If you have questions about this Policy or our data practices, contact us at:

Form King
Launceston, Tasmania, Australia, 7250
Email: admin@formking.com.au
Website: https://www.formking.com.au

13. Changes to This Policy

We may update this Privacy Policy from time to time. We will post the updated version on this page and update the “Effective date” above. If changes are material, we may provide additional notice as required by law.